Terms of Service
Last updated: 9 March 2025
1. Introduction and operator
These Terms of Service ("Terms") govern your use of the website vlozarinoavoneu.world (the "Website") and any orders you place for products offered on the Website. The Website is operated by:
Vlozarinoavoneu
1/185 Macquarie St, Sydney NSW 2000, Australia
Email: notifyuse@vlozarinoavoneu.world
Phone: +61292211622
By accessing or using the Website, or by placing an order, you agree to be bound by these Terms. If you do not agree, please do not use the Website or place orders. We recommend that you read these Terms and our Privacy Policy and Return Policy before ordering.
2. Products and information
The Website offers Phytovitalis, a herbal complex intended as a dietary supplement to support heart, blood vessels, digestion and general vitality. Product descriptions, images, and specifications are provided for information purposes. We strive to keep information accurate but do not warrant that product descriptions, pricing, or other content are error-free. We reserve the right to correct errors and to limit quantities. Phytovitalis is a food supplement and is not a medicine. It is not intended to diagnose, treat, cure or prevent any disease. Use only as directed and as part of a balanced diet. If you have a medical condition or take other medication, consult your healthcare provider before use.
3. Eligibility and account
You must be at least 18 years of age and have the legal capacity to enter into a binding contract to place an order. By placing an order, you represent that you meet these requirements. We may require you to provide identification or other information to verify your identity or age where relevant. You are responsible for ensuring that the information you provide (e.g. name, address, email, phone) is accurate and current.
4. Orders and contract formation
When you submit an order via the order form on the Website, you are making an offer to purchase the product(s) on the terms stated (including price and delivery). We are not obliged to accept every order. A contract between you and us is formed only when we send you an order confirmation (e.g. by email) or when we dispatch the product, whichever we use to indicate acceptance. We may refuse or cancel orders in cases of suspected fraud, pricing or stock errors, or where we are unable to supply. If we cancel an order after payment has been taken, we will refund you in accordance with our Return Policy and applicable law.
5. Prices and payment
Prices are displayed in Australian dollars (AUD) and include GST where applicable, unless otherwise stated. Shipping costs may be shown separately or included as indicated on the Website (e.g. free shipping above a certain order value). We reserve the right to change prices at any time; changes do not affect orders already accepted. You must pay the price applicable at the time your order is accepted. Payment methods will be indicated at checkout. By providing payment details you represent that you are authorised to use them. We and our payment providers may perform checks to prevent fraud. All payments are processed in a secure manner; we do not store full card details on our servers. Failure to pay may result in cancellation of your order.
6. Delivery and risk
We will deliver the products to the address you provide, using the delivery method and timeframe indicated at checkout or in your order confirmation. Delivery times are estimates and not guaranteed; we are not liable for delays caused by carriers or events outside our control. Risk of loss and title pass to you upon delivery to the carrier or, if we deliver ourselves, upon delivery to you. You are responsible for providing a correct and accessible delivery address. If delivery fails due to your fault (e.g. wrong address, no one available), you may be responsible for additional costs. For more details on shipping, see our Website or contact us.
7. Returns and refunds
Returns and refunds are governed by our Return Policy. You may have statutory rights under Australian Consumer Law (or other applicable law) that cannot be excluded. Our Return Policy explains how to return products and how we process refunds. Please read it before ordering.
8. Use of the Website
You agree to use the Website only for lawful purposes and in accordance with these Terms. You must not:
- Use the Website in any way that violates applicable laws or regulations.
- Impersonate any person or entity or misrepresent your affiliation.
- Transmit any virus, malware, or other harmful code.
- Attempt to gain unauthorised access to our systems, other users' data, or any part of the Website not intended for you.
- Use automated means (e.g. scrapers, bots) to access or collect data from the Website without our prior written consent.
- Interfere with or disrupt the Website or the servers or networks connected to it.
We may suspend or terminate your access to the Website if we reasonably believe you have breached these Terms or for operational or legal reasons.
9. Intellectual property
All content on the Website (including text, graphics, logos, images, and software) is owned by us or our licensors and is protected by copyright, trademark and other intellectual property laws. You may view and print pages for your personal, non-commercial use only. You may not reproduce, distribute, modify, create derivative works from, or publicly display our content without our prior written consent. "Phytovitalis" and "Vlozarinoavoneu" and related marks are our trademarks or the trademarks of our licensors.
10. Disclaimers
The Website and products are provided "as is". To the fullest extent permitted by law, we disclaim all warranties, express or implied, including merchantability and fitness for a particular purpose. We do not warrant that the Website will be uninterrupted, error-free, or free of viruses. Product information is for general information only and does not constitute medical or professional advice. Dietary supplements are not a substitute for a varied diet and healthy lifestyle. Individual experiences may vary. Nothing on the Website constitutes a guarantee of any specific outcome.
11. Limitation of liability
To the maximum extent permitted by applicable law, we (and our directors, employees, and agents) shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or for any loss of profit, revenue, data, or goodwill, arising out of or in connection with your use of the Website or products, whether in contract, tort (including negligence), or otherwise. Our total liability for any claim arising from or related to these Terms or your use of the Website or products shall not exceed the amount you paid to us for the relevant order in the twelve months preceding the claim. Nothing in these Terms excludes or limits our liability for death or personal injury caused by our negligence, fraud, or any other liability that cannot be excluded or limited by law (including under the Australian Consumer Law).
12. Australian Consumer Law
If you are a consumer under the Australian Consumer Law, you may have statutory guarantees (e.g. that goods are of acceptable quality and fit for purpose). Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and for compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure. Our Return Policy is in addition to, and does not replace, your rights under the Australian Consumer Law.
13. Privacy and data
Your use of the Website and any data you provide are also governed by our Privacy Policy and Cookie Policy. By using the Website and placing orders, you consent to the collection, use and disclosure of your information as described in those policies.
14. General
These Terms constitute the entire agreement between you and us regarding the Website and orders, and supersede any prior agreements or understandings. If any provision of these Terms is held to be invalid or unenforceable, the remaining provisions remain in effect. Our failure to enforce any right or provision does not waive that right or provision. We may assign our rights and obligations under these Terms; you may not assign without our written consent. These Terms are governed by the laws of New South Wales and Australia. Any dispute shall be subject to the non-exclusive jurisdiction of the courts of New South Wales.
15. Changes
We may update these Terms from time to time. The "Last updated" date at the top indicates when they were last revised. Continued use of the Website or placement of orders after changes constitutes acceptance of the updated Terms. We encourage you to review this page periodically. For material changes we may notify you by email or by a notice on the Website where required by law.
16. Contact
For questions about these Terms, please contact us at notifyuse@vlozarinoavoneu.world or at the address above.